Skip to content
Location > Suriname

Why offshore from Suriname?

Business process outsourcing in Suriname

Economic growth

The contact centre sector remains a strong contributor to the Suriname economy, on average, approximately 4,000+ employees are working in this industry.

Languages

The official language in Suriname is Dutch. A large part of the population therefore has this language as its main language and masters it both verbally and in writing. Suriname is therefore ideally suited for offshoring Dutch-speaking customer contact. English is also widely spoken in Suriname, especially among the younger generation and professionals. English proficiency, combined with familiarity with Western culture, makes Suriname an attractive destination for offshoring English-speaking customer contact.

Culture and environment

Until 1975 Suriname was a de facto Dutch colony, remaining close to the Netherlands since gaining independence. Almost everyone in Suriname has at least one family member in the Netherlands or vice versa.

Innovation power

With its well-educated and high-quality workforce combined with its connection to the Netherlands and its innovative strength, Suriname is an interesting destination for offshoring.

Quality service

All respectable contact centres in Suriname supporting the Dutch markets work in full GDPR and Data protection compliancy in accordance to Dutch and EU regulations.

Productivity and costs

Up to 50% more cost-efficient country compared to the Netherlands with flexible, professional and well-trained workforce with high labor morale readily available in a broad labor market and mature contact center market.

< Back to locations

Locations in Suriname

Paramaribo
  • Paramaribo

Paramaribo

  • Custom Connect operates from the Surinamese capital Paramaribo and has two locations with a total of 350 seats and the ability to scale up quickly.
  • Time difference with the Netherlands is an advantage, resulting in a 24/7 operational window.
  • We work with a strong IT partner in the country who ensures that the latest and most advanced IT equipment, reliable and stable connectivity, processes and software fully comply with the legal requirements and standards of our industry.
  • Supported with ISO 27001 certification and working according to COPC© operational excellence methodology.
  • Highly experienced in various markets, excelling in sectors such as e-commerce, retail, telecommunications, energy, transport & logistics and gaming and lotteries.
  • Seating capacity across all locations 350+ and can easily and quickly scale up to higher numbers.
  • Supported languages are Dutch and English.